SkyTeam’s latest digital tool simplifies the travel experience for SkyTeam’s frequent flyers
Customers can now quickly see which benefits apply across their journey thanks to SkyTeam’s Loyalty Calculator.SkyTeam’s Loyalty Calculator helps eliminate guesswork for frequent flyers
Every year, millions of frequent flyers travel with SkyTeam member airlines, enjoying perks through 17 different loyalty programs, including earning miles, priority check-in and expedited baggage handling.
However, benefits can vary by airline, program and status level, meaning it hasn’t always been straightforward for customers traveling with different airlines to understand what they are entitled to.
Now, frequent flyers can quickly see which benefits apply throughout their journey thanks to SkyTeam’s new Loyalty Calculator.
SkyTeam developed the Loyalty Calculator to simplify the travel experience so that frequent flyers don’t miss out on any travel perks or feel disappointed should an anticipated benefit not apply to their journey.
Available on skyteam.com, Customers simply enter their loyalty program, status and the airlines in their itinerary and the Loyalty Calculator provides an at-a-glance overview of the benefits they are entitled to.
Alessandro Fusaro, Senior Manager Customer Experience at SkyTeam said: “Not everyone likes surprises – especially when it comes to loyalty benefits. SkyTeam’s new Loyalty Calculator saves customers time spent researching which benefits they are entitled to, helping manage their expectations better and deliver a smoother journey.
“SkyTeam’s continued investment in digital technology is playing a significant role in our mission to solve customer pain-points and make connecting between our member airlines more seamless.”
SkyTeam’s Loyalty Calculator is the latest digital tool developed by SkyTeam to take the hassle out of travel. It follows the success of the award-winning Carry-on Calculator, which enables customers to check their hand luggage limits when connecting across different carriers, to ensure their bags comply with every airline in their itinerary.