Enhance Your Customers’ Airport Experience With SkyTeam Airport Maps

Imagine if your customers could easily explore the world’s busiest airports before they’d even set foot on the concourse.
Date 29 May 2019

Now you can help them do exactly that, by integrating SkyTeam enhanced airport maps into your own channels.

The maps provide travelers with up-to-the-minute airport information and easier navigation.

Whether they’re searching for the right gate, looking for the nearest check-in desk, or seeking the best place to grab a bite to eat, the feature enables users to access everything they need to know direct from their smartphones – so they can really make the most of their airport experience.

The maps currently cover 36 of the alliance’s key hubs and are also available via the free SkyTeam app. Customers can access the maps while online, or use them offline by downloading them in advance.

Additional maps will be live in the coming months, including Beirut, Jeddah and Nairobi.

Accuracy is ensured thanks to a network of local data providers, who feed SkyTeam with the latest information on shops, restaurants, in-airport services and other points of interest.

This information is then pushed live onto the app, which together with real-time locational tracking means people can quickly and easily find their way around any airport.

Airport maps are another example of how SkyTeam is using state-of-the-art innovative technology to create a more enjoyable and seamless customer experience across our alliance.