Celebrating 19 Years of Proud Moments for SkyTeam’s Anniversary

This month marks 19 years since SkyTeam was founded. Since our formation, the alliance has delivered numerous innovations and ideas that have supported members to deliver proud moments to millions of colleagues and customers.
Date 26 June 2019

To help celebrate our achievements, we’ve created an infographic and animation that pull together 19 reasons we’re proud to be part of our alliance.

 

Here’s a few of the things that fill us with pride:

Using new technology to deliver a more seamless customer experience.
Last year’s launch of the Digital Spine marked a turning point in the alliance. It now connects Aeromexico and Delta for seats. Our focus is on creating a seamless experience for service recovery, seats, check-in, bag tracking and loyalty.

Helping get our customers back on their way when things don’t go to plan.  
The last 12 months have seen SkyTeam Rebooking successfully start its rollout. The technology is now available across all 19 members and will be available at 100+ airports by the end of 2019.

The way our members’ 500,000+ staff look after more than 630 million customers every year

SkyTeam’s signature: “caring more about you”.
Everything we do and every department at SkyTeam strives towards creating a better experience for customers.

 

 

Want to discover more? You can download the infographic here, then simply click on the illustrations to reveal the 19 things that make us proud. Alternatively, click here to view the animation.

In the run up to our 19th anniversary celebrations, we also asked people across the alliance what makes them proud to be part of SkyTeam.

Here’s a snapshot of what they had to say:

“…it means we’re part of one big family including 19 different airlines connecting all around the world and continuing to evolve.” Soo Jin Chang, Assistant Manager, Global Sales Team, Passenger Business Division, Korean Air

“…I’m proud of the way we’ve made great efforts with our alliance partners in delivering SkyPriority and SkyTransfer, meaning our customers experience fast-track convenience, hassle-free transfers and proactive service recovery.” Joshua Gu, Assistant Director General, Airport Services, China Eastern Airlines

“I’m proud of the many customers focused, customer-centric initiatives. I’ll be proud of SkyTeam next year if we keep forging down the path of adding additional carriers to the SkyLink Digital Spine.” Brian Schroeder, Alliance Partnerships & GDS Support, Delta Airlines

 

These proud moments from our members have now been brought to life in a suite of posters that are available to download here.

All these materials form part of a suite we’ve created to help colleagues in every member airline celebrate SkyTeam’s anniversary. Other resources include a photo booth frame, banner and email template, and each has been created around this year’s anniversary theme: 19 years of proud moments.

Please remember we’ve created these materials especially for you, so they are for internal use only.

We’d love to hear about how you celebrated SkyTeam’s 19th anniversary. You can send photos and stories to Klara.Zakis@skyteam.com

We’re looking forward to hearing from you. Happy anniversary, everyone.