The roll-out of Seamless Check-in gathers pace

Passengers flying with Air France and KLM are enjoying a faster, touchless airport experience thanks to seamless technology powered by SkyTeam’s Digital Spine.

The two member airlines are now connected to the Spine for Seamless Check-in, joining Aeromexico and Delta who connected last year.

Our focus over the summer will be on connecting our China-based partners and other Sabre and direct connect members.

Thanks to SkyTeam’s improved IT strategy, which accelerates delivery while reducing the burden on each member, our joint ‘Amadeus as Consumer’ development project will see eight additional carriers go live by the beginning of 2023: CI, GA, KQ, ME, OK, RO, SV and UX.

Seamless Check-in allows customers to use their chosen SkyTeam member airline app or website to check in and receive all boarding passes for flights marketed or ground handled by other SkyTeam airlines – and in future by participating third parties.

To help customer-facing staff prepare for the wider roll-out, click here for an animated video and infographic explaining how Seamless Check-in works, including Frequently Asked Questions (FAQs) and how best to support customers.

And with more than 40k unique boarding passes issued via Seamless Check-in during May – the highest amount since the launch of the application – there’s never been a better time to make sure you and your colleagues are up-to-speed on this industry-first technology.